Welcome to the INGRID documentation. Here you'll find everything you need to get started and make the most of your AI customer support agent.
Sign up for an account, connect your store, and INGRID will automatically learn your products and policies. Add the widget to your site with a single script tag.
Copy the script tag from your dashboard and paste it before the closing </body> tag on your website. The widget will appear automatically.
INGRID learns from your knowledge base. Upload FAQs, product information, and support policies from the dashboard. For Shopify stores, product data syncs automatically.
Connect your WhatsApp number in Settings. When INGRID can't resolve a query, it escalates to your team with full conversation context.
Need help? Contact our team.