AI-Powered Customer Support · 2026

INGRID

One AI. Endless availability.10 years of real life customer support experience.

INGRID handles your customer conversations 24/7 — instant answers, smart escalation through WhatsApp. User-friendly interface and dashboard. No code. No agency.

See how it works →
mystore.com — powered by INGRID
Demo
Dashboard · Today
124
Chats handled
98%
AI resolved
12
Active now
Questions answered94%
Escalated to human6%
7
WhatsApp Escalations
Top Contacting Reasons
1Order status
2Return policy
3Product availability
4Shipping time
5Payment issue
I
INGRID
Online
Ask anything...
24/7
Always available
<2s
Response time
90%
Queries resolved by AI
$49
Starting price
Why INGRID
Built to delight customers
Combines advanced AI engines with 10 years of professional human experience in Customer Support.
Instant AI responses
Trained on your products and policies. Answers customers in seconds — at 3am or 3pm.
98% resolved
WhatsApp escalation
When a human is needed, INGRID notifies your team on WhatsApp instantly with full context.
2-way sync
Shopify integration
Connect your store in minutes. INGRID reads your products and answers order questions automatically.
1-click setup
Live analytics
See exactly what your AI is doing — conversations, escalations, resolution rates. Real time.
Full dashboard
Your brand
Full color theming, custom name, brand voice training. Looks like you built it — because you did.
White-labeled
Works everywhere
One script tag. Shopify, WordPress, Webflow, custom HTML — anywhere a script tag runs.
3-min setup
Getting started
Live in 3 minutes flat
No engineers. No agency. No excuses.
1
Connect your store
Paste one script tag or install via Shopify app. No code changes needed.
2
Train your AI
INGRID reads your products, FAQs, and policies automatically.
3
Customize it
Set your colors, name, and tone. Make it feel completely on-brand.
4
Go live
Publish. Watch your support workload drop. INGRID handles the rest.
Pricing
Reduce your customer support costs by 90% while increasing quality and satisfaction.
No hidden fees. No setup costs. Cancel anytime.
Starter
For businesses getting started with AI support.
$49/mo
300 conversations/mo
50 WhatsApp escalations/mo
1 integration
Train INGRID on your website + manual FAQ
INGRID branded widget
In-session memory
Conversation history (last 30 days)
Basic dashboard analytics
Email support
Order tracking
Most Popular
Growth
For scaling businesses serious about support quality.
$79/mo
500 conversations/mo
150 WhatsApp escalations/mo
2 integrations
White label (custom name + colors)
In-session + cross-session memory
Dashboard with top 5 contacting reasons + customer information
Order tracking + guided exchanges/refunds
Priority email + WhatsApp support
Pro
For high-volume businesses that need it all.
$129/mo
1500 conversations/mo
Unlimited WhatsApp escalations
5 integrations
White label (custom name + colors + tone/personality)
Full analytics dashboard + weekly/monthly reports
Order tracking + exchanges/refunds handled within chat
Priority email + WhatsApp priority support
CUSTOM
Tailored for high-volume businesses
Everything in Pro
Custom AI training
Dedicated account manager
Custom integrations
SLA guarantee
Custom analytics
FAQ
Questions, answered
Still unsure? Here's what most people ask before signing up.
How long does setup actually take?+
Most businesses are live in under 3 minutes. Paste one script tag, connect your knowledge base, and publish. No developer needed.
Does it work outside Shopify?+
Yes — INGRID is a JavaScript widget that works on any website. Shopify, WordPress, Webflow, Squarespace, custom HTML — anywhere a script tag runs.
How does INGRID learn about my business?+
On Shopify, INGRID automatically syncs your product catalog and policies. On other platforms, you can upload content or scrape your website directly from the dashboard.
Can I see how it works before paying?+
Yes! We have a demo environment so you can test it out before making a decision.
What happens when INGRID doesn’t know an answer?+
INGRID is highly advanced — if the answer is not on your website it will search within its real time AI brain trained in Customer Support for a perfect answer. If it won’t find one applicable, it will make a summary of the conversation and escalate it to you directly through WhatsApp so that your customers can continue the conversation with you or your team without changing any windows.
Join businesses already using INGRID

Your AI support agent
is ready to work

Set up in minutes. Customers supported 24/7. Cancel anytime — but you won't want to.